FAQ

1) When will my order be dispatched?
Orders are typically processed within 1–3 working days.

2) How long does delivery take?
Delivery times depend on your location and the shipping option selected at checkout. You’ll receive tracking once your order has been dispatched (where available).

3) Do you ship internationally?
Yes, we can ship internationally. Pricing and delivery time depend on your location. If you encounter any issues, please feel free to email support@yaqeencollective.com.

4) Can I return my order?
Please refer to our Return & Refund Policy for full details. If there is an issue with your order, contact us within 14 days of delivery.

5) What if my item arrives damaged or incorrect?
Email support@yaqeencollective.com with your order number and clear photos, and we’ll resolve it as quickly as possible.

6) Are products restocked once sold out?
Some items may be restocked depending on availability. If an item is sold out, you can contact us to ask about restock timelines.

7) How can I contact you?
Email: support@yaqeencollective.com